Player Safety & Wellbeing
Gaming at jili98 should always be fun, entertaining, and within your means. We provide the tools, information, and support every Filipino player needs to stay in control.
Strictly 21 and Above
In compliance with PAGCOR regulations for online gaming in the Philippines.
Our Commitment
At jili98, we believe that online gaming is best enjoyed as a form of entertainment — not as a way to earn income or escape personal problems. Whether you're spinning slots, playing bingo, or joining a live dealer table, the experience should always feel light, fun, and in your control.
We take our responsibility as a Philippine online casino seriously. That's why jili98 has built a comprehensive responsible gaming framework that gives every player — from Luzon to Mindanao — the tools they need to set limits, take breaks, and seek help when needed.
Problem gambling affects not just the individual but also families and communities. jili98 is committed to being part of the solution, not the problem. Our responsible gaming features are available to all registered players at no cost, and our support team is trained to assist anyone who reaches out for help.
Remember: Gambling should never be used to recover financial losses. If you find yourself chasing losses or gambling beyond your budget, please use our self-exclusion tools or contact our support team immediately.
Deposit Limits
Set daily, weekly, or monthly deposit caps.
Cooling-Off Period
Pause your account for 24 hours to 6 weeks.
Self-Exclusion
Permanently or temporarily close your account.
Session Time Reminders
Get notified when you've been playing too long.
All tools are accessible from your jili98 account settings after login.
Responsible Gaming Features
jili98 gives every player a full suite of responsible gaming tools — because we want you to enjoy the game for years to come.
Set a maximum amount you can deposit into your jili98 account per day, week, or month. Once a limit is set, it takes effect immediately. Increasing a limit requires a 7-day cooling period to prevent impulsive decisions.
Define how long you want to play in a single session. jili98 will send you a reminder notification when your chosen time is up, helping you stay aware of how long you've been playing.
Set a cap on how much you're willing to lose within a given period. When your loss limit is reached, jili98 will automatically prevent further wagering until the limit period resets or you adjust your settings.
Need a short break? Activate a cooling-off period of 24 hours, 48 hours, 1 week, or up to 6 weeks. During this time, you cannot log in or place bets. This is a great option if you feel you need a temporary pause.
If you feel your gambling is becoming a problem, you can self-exclude from jili98 for a minimum of 6 months or permanently. During self-exclusion, your account is closed and you will not receive any promotional communications.
Enable periodic pop-up reminders that show you how long you've been playing and your net win/loss for the session. Reality checks help you make informed decisions about whether to continue playing or take a break.
Know the Warning Signs
Problem gambling can develop gradually and is not always easy to recognise. The following warning signs may indicate that gambling has moved beyond entertainment and is becoming harmful. If you recognise several of these in yourself or someone you know, it may be time to seek help.
Spending more money on gambling than you can afford to lose.
Chasing losses — continuing to gamble to try to win back money you've lost.
Gambling interfering with work, school, or family responsibilities.
Borrowing money or selling possessions to fund gambling.
Feeling restless, irritable, or anxious when not gambling.
Lying to family or friends about how much time or money you spend gambling.
Using gambling as a way to escape stress, depression, or personal problems.
Repeatedly failing to cut back or stop gambling despite wanting to.
If you recognise these signs, please reach out to our support team or use the self-exclusion tool in your jili98 account settings. You are not alone, and help is available.
How to Use Our Tools
Visit the jili98 Login page and sign in with your registered email and password. All responsible gaming tools are accessible from your account dashboard.
Click on your profile icon in the top-right corner and select "Responsible Gaming" from the dropdown menu. This section houses all limit-setting and self-exclusion tools.
Select the type of limit you want to set — deposit, loss, session time, or reality check frequency. Enter your preferred values and confirm. Limits take effect immediately.
If you need a break, select your preferred cooling-off duration. For longer- term support, choose self-exclusion and select a duration of 6 months, 1 year, or permanent closure.
Our customer support team is available around the clock. If you need help activating any responsible gaming tool or want to talk to someone, reach out via live chat or email at [email protected].
Note: Decreasing a limit takes effect immediately. Increasing a limit or removing a self-exclusion requires a mandatory waiting period to protect your wellbeing.
Age Verification
jili98 strictly enforces the minimum age requirement of 21 years old for all players, in line with PAGCOR's regulations governing online gaming in the Philippines. This is not just a legal requirement — it is a commitment we take seriously to protect young Filipinos from the potential harms of gambling.
During registration, all players are required to confirm they are 21 or older. jili98 also conducts Know Your Customer (KYC) verification, which includes submitting a valid government-issued Philippine ID (such as a PhilSys National ID, passport, or driver's licence) to confirm your age and identity before withdrawals are processed.
If jili98 has reason to believe that a player is under 21, the account will be suspended immediately pending age verification. Any winnings accumulated during this period may be withheld pending investigation.
If you suspect a minor is using jili98, please report it immediately to [email protected]. We will investigate and act swiftly.
Get Help
If gambling is causing you or someone you care about distress, professional help is available in the Philippines. Reaching out is a sign of strength, not weakness.
The National Center for Mental Health operates a 24/7 crisis hotline for Filipinos experiencing mental health challenges, including gambling-related distress.
1553 (toll-free, PLDT/SMART)
In Touch Community Services provides confidential emotional support and counselling referrals for individuals and families affected by problem gambling and other issues.
0917-800-1123 (Globe)
Our trained responsible gaming support staff are available around the clock to help you activate limits, initiate self-exclusion, or simply talk through your concerns.
Play Responsibly
jili98 offers hundreds of games, live dealer tables, and fast GCash payouts — all within a platform designed to keep you safe. Set your limits, play within your budget, and enjoy the experience.
Must be 21 years or older. Please gamble responsibly and within your means.